Trending CRM product suggestions on Microsoft Connect

If you have a suggestion or a feature improvement that you would like to pass on to Microsoft product team, then you can do so on Microsoft Connect.

The CRM Community has requested numerous new features and product suggestions on Microsoft Connect, of which some have been fixed and others have been tracked as a future roadmap.

Below are the top 5 Dynamics CRM product suggestions so far on Microsoft Connect based on the votes, comments and ratings.

‘NOT IN’ searches in Advanced Find

This feature tops the list as the most required feature in CRM. This has been resolved as fixed by Microsoft. So, they may just plug this into the next version of the product.

A very common requirement from customers is to find records without a certain related record – e.g. Show me a list of all open opportunities which do not have any future activities.  Since this is not doable through Advanced Find queries, you had to provision this through a custom report.

Field Level Security on System Fields

The ability to configure field level security on system fields is also one of the most requested features. This product suggestion has been resolved as tracking which means you will see this feature in one of the next versions of CRM.

Custom Composite Lookups

Currently, the composite lookups are limited only to a few OOB entities (e.g. – for example Customer on opportunity, Partylist on email, Regarding on activities). It would be extremely useful if this feature can be extended to all entities.

This product suggestion has been resolved as tracking which means you will see this feature in one of the next versions of CRM.

Customization to the CRM Navigation Bar

The CRM Community have asked for some improvements on the behaviour of the CRM 2013 Navigation Bar. The navigation bar disappears from view if the mouse is navigated to the bottom of the navigation bar. There’s no ability to pin the navigation bar and some of the customers I work with have usability issues with the new navigation bar.

The feedback that I have received from Microsoft is that they are aware of this need when the Navigation bar was built and the experience will continue to evolve in the future.

Enabling Full-Text operator (“CONTAINS”) instead of the current ‘LIKE’ operator

Scott Sewell (CRM MVP) has illustrated the need for enabling the full-text operator on Microsoft Connect. Scott explains –”There would be added advantages of enabling CRM to use a Full-Text operator (“CONTAINS”) instead of the current ‘LIKE’ operator when searching defined and indexed text fields (specifically large memo fields, like Activity Description). The CONTAINS operator would allow the criteria to support more complete search terms – such as “salary AND confidential” to return emails where both words were in the email description. Modifying the way CRM generates this condition maintains the security of the emails – (in contrast to external search services/indexes that don’t consider the user’s security profile when determining which emails to display in the results.)”

So, these were the top product suggestions on Microsoft Connect. If you have a suggestion or a feature improvement that you would like to pass on to Microsoft product team, I would strongly recommend you to register on Microsoft Connect, log your suggestions and vote for existing suggestions.

More information on how Microsoft Connect works can be located at

http://blogs.msdn.com/b/crm/archive/2009/04/10/microsoft-connect-one-stop-suggestion-depot.aspx

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